The flow
From message to viewing, step by step
The path is always the same, even when a contact arrives at two in the morning. Here is what happens in the systems — and what stays with you.
Where the AI stops, where you start
In the systems
- Collects the enquiry
- Extracts the profile
- Compares the catalogue
- Books the viewing
- Updates the record
Yours
- You weigh the negotiation
- You decide on details that can't be inferred
- You have the last word
What happens, what stays with you
Every phase has a clear boundary: the AI does the repetitive work, the agent steps in where judgement is needed.
You enter nothing
The contact arrives with its raw request: nothing to copy into your management system, no field to fill in by hand.
The AI shows its reasons
Every proposal and every exclusion comes with the why: what was in the message and which filters decided.
You decide on substance
The agent steps in when there is a negotiation or a detail that cannot be deduced: the rest is already ready.
Your system stays the source
No migration and no double entry: Ondera works around the data you already have.
Out of hours is not an edge case
Night and weekend are the normal case: the flow does not change when the office is closed.
Watch it on your own contacts
In the demo we follow a real case from the first message to the appointment in the agenda, with nothing hidden.